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January 2018
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Fraud Alert: Jewett City Savings Bank Card Holders

We’ve been alerted to several calls made to Jewett City residents posing as Jewett City Savings Bank. Callers claimed to be from cardholder services, offering to help the customer reduce their credit card rates (or something similar to this).

This is an attempt to commit financial fraud.
We want to take this opportunity to remind consumers that Jewett City Savings Bank will never initiate a call asking for personal or financial information.

Criminals use telephone scams (pretexting), text messages (SMiShing), and email messages (phishing) to attempt to get consumers to divulge account numbers, debit and credit card numbers, and other personal confidential information. They use scare tactics to convince consumers that their bank account, credit card or debit card have been frozen or suspended and they must provide the information to reactivate their account or card.

Never respond to the messages or use the telephone numbers or website links provided in the messages. When there is a question about your account information, you should always contact the Bank directly at a telephone number or website that you know to be legitimate (from a statement or receipt).

You can learn more about pretexting and phishing from the Federal Trade Commission. If you received a telephone call or text message, you can also file a complaint with the Federal Trade Commission at

Jewett City Savings Bank earns ‘Best Community Bank’ award for third consecutive year

For the third year in a row, Jewett City Savings Bank has earned top honors as the Best Community Bank in Connecticut in the annual poll of readers of The Commercial Record. The competition sponsored by the prominent trade publication measures the loyalty and satisfaction that readers have with providers of services in the financial and real estate industries.

The highest-ranked winners in each service category surveyed are considered to be a perfect example for others in their field in terms of performance and service.

“Being voted the Best Community Bank for the third consecutive year is a tribute to the entire Jewett City Savings Bank team,” said Kevin Merchant, president and CEO. “It validates the work we do each and every day to live up to the expectations of our customers and the communities we serve.”

“We are extremely proud to be considered the best at what we do, and to serve as a role model for other community banks. Our sincere thanks go out to those who recognize our efforts and voted in the competition.”


Visa® Check Cards Deactivated Effective October 15th

JCSB-CheckCardA more secure way to shop is in your hands.  At Jewett City Savings Bank, we want to make your banking as convenient and secure as possible. That’s why, to offer you greater purchasing security and benefits, we recently replaced our Visa Check Cards with a new Jewett City Savings Bank Debit MasterCard® with chip technology.

Please note: Your current Jewett City Savings Bank Visa Check Cards will be deactivated, effective Saturday, October 15, 2016. Activate your new MasterCard debit card if you haven’t already.

Our MasterCard debit card, is designed to offer you even greater protection at the point-of-sale. Each time you use it to pay for purchases, a unique code is generated, making it difficult for fraudsters to steal your account information and create a counterfeit card. More ways to protect you. Your new card also offers other great features, including:

  • MasterCard Global Service™ for 24/7 assistance with a lost or stolen card
  • Zero liability* protection for unauthorized purchases
  • Identity Theft Resolution Services
  • Extended Warranty Insurance*
  • Price Protection*
  • Satisfaction Guarantee*

Put your security where it belongs — in your hands. Activate your card today, if you haven’t done so, by calling 1-800-448-8268 or by using your card to make a withdrawal or balance inquiry with your PIN at any ATM.

Click here for more information about the benefits of the new enhanced Jewett City Savings Bank Debit MasterCard. If you have any questions about the new debit card, contact us at 860-376-4444 or call our branch office near you.

*Certain restrictions, terms, and conditions apply.

Jewett City Savings Bank Foundation provides defibrillator for Plainfield High

The Jewett City Savings Bank Foundation has awarded funds to Plainfield High School for the purchase of an Automated External Defibrillator (AED) for use at school athletic events. Announcement of the grant was made today by Kevin C. Merchant, president and CEO of Jewett City Savings Bank.

The award was made in response to requests from Plainfield High representatives including Athletic Trainer Allison Gilbert, Cheerleading Head Coach Danielle Leroux, and Atwood Hose Fire Company Chief Robert Duval, a certified Emergency Medical Technician who has served as a volunteer athletic trainer for the school’s football program for over 13 years.

All of the writers stressed the importance of having an immediate cardiac-care device readily available should the need arise. As a rule, they said, the school’s athletic events and activities take place at a variety of remote locations on the school grounds. Having an AED available “on the sidelines” would provide a higher level of care and “peace of mind for staff, trainers, parents, and athletes,” they stated.

“The Jewett City Savings Bank Foundation is pleased to help assure the safety of our students and all of those involved in Plainfield’s athletic activities,” said Merchant. “You really can’t put a price tag on a piece of equipment designed for emergency use in life-threatening situations.”

JCSB PHS Defibrillator

Plainfield High School (PHS) student athletes and staff members gathered to thank Kevin C. Merchant, president and CEO of Jewett City Savings Bank (center, rear) for the gift of an Automated External Defibrillator from the Jewett City Savings Bank Foundation for use at school athletic events. With Merchant are (l to r): Cameron Gonzales (Football); PHS Principal James Worth; Brooke Brouillard (Cross Country, Indoor/Outdoor Track); Zachary Roy (Football); Alexis St. Jean (Indoor/Outdoor Track); Marcus Robinson (Football); and Jan Voland, PHS Athletic Director.

Online Banking Update


Effective Monday, August 29, 2016 Online Banking will no longer support Internet Explorer ver. 8 or lower.

A message will be displayed to customers attempting to log in with an unsupported browser, such as IE 8.

It will be necessary for customers to update their browser version to log into Online Banking.


Jewett City Savings Bank Foundation Now Accepting 2016 Grant Applications

The Jewett City Savings Bank Foundation is now accepting 2016 grant applications from local 501(c)(3), 170(c)(1), and other qualified non-profit organizations in the communities served by Jewett City Savings Bank.  The process is part of Jewett City’s long-standing tradition of providing support to the local organizations that help strengthen the neighborhoods of Eastern Connecticut.

Guidelines and grant applications for 2016 are available on the Bank’s website and at all offices of Jewett City Savings Bank.  Completed applications must be received no later than August 31, 2016.  Funding will be awarded by December 31 ,2016.

Grants, available up to a maximum of $5,000, maybe awarded for existing program support, general support, special projects, and/or start-up endeavors covering a variety of issues impacting the community.  Specific amounts will be determined by demonstrated needs and existing resources of each organization.  The Foundation does not provide funding for individuals, sports, individual schools or religious groups.

In 2015, the Jewett City Savings Bank Foundation achieved another year of record growth in charitable giving, providing more than $84,850 in grants to help local non-profits, including emergency services organizations, food pantries, and health and educational institutions.  The Foundation has awarded nearly $600,000 since its inception in 2003.

“The annual Foundation grants are an important part of our determination to improve and enhance the quality of life for our customers, friends, and neighbors” said Kevin Merchant, president and CEO of Jewett City Savings Bank.  “Giving back is who we are; it’s what being a true community bank means to us.”


Introducing a new, enhanced debit card

JCSB-CheckCardSoon our customers will be receiving the new Jewett City Savings Bank Debit MasterCard® with chip card technology. The new debit card, which will replace our existing Jewett City Savings Bank Visa® Check Card, will provide customers with an enhanced level of benefits from MasterCard, but with a whole new level of security protection with chip card technology.

A smart and secure way to bank and shop.
Every transaction our customers make will soon come with peace of mind. With chip technology, a unique code is generated with every purchase, making it virtually impossible for thieves to steal your data or create a counterfeit card with your information.

New card. Same great convenience – and added benefits.
In addition to improved security, our new debit card will offer enhanced benefits that will make shopping with the new Jewett City Savings Bank Debit MasterCard smart and convenient:

  • Worldwide acceptance at millions of merchants
  • MasterCard Global Service™ for 24/7 assistance with a lost or stolen card
  • Zero liability* protection for unauthorized purchases
  • Identity Theft Resolution Services
  • Extended Warranty Insurance*
  • Price Protection*
  • Satisfaction Guarantee*

And of course, customers can continue to use their debit card to withdraw cash at ATMs and to make recurring bill payments from a checking account.

Click here for more information about the benefits of the new enhanced Jewett City Savings Bank Debit MasterCard. If you have any questions about the new debit card, contact us at 860-376-4444 or call our branch office near you.

*Certain restrictions, terms, and conditions apply.

3 new Corporators at Jewett City Savings Bank


Three new Corporators were elected at the Jewett City Savings Bank annual meeting on March 29. They are Donna Copeland of Putnam, Courtland Kinnie of Griswold, and Susan Rourke, also of Griswold.

“These three individuals are uniquely and highly qualified to join those who serve as the Bank’s goodwill ambassadors out in the community,” said Kevin Merchant, president and CEO. “They each share our goal of strengthening our communities for the benefit of local businesses and residents. We are pleased to welcome them to the Jewett City Savings Bank team.”

Donna Copeland
Copeland, the co-owner of Copeland Rentals and comptroller of Copeland Builders, has served as the director of Westcott-Wilcox Elderly Residential Housing since 2011. Active in the community, she currently serves on the board of directors of the Northeastern Connecticut Chamber of Commerce. She is a founder and steering committee member of the Women and Girl’s Fund of the Eastern Connecticut Community Foundation and a member of the Connecticut Association of Residential Care Homes.

Courtland Kinnie
Kinnie is the owner and operator of Sterry Kinnie Farm in Griswold. He assumed operation and management responsibilities for the family farm after receiving a bachelor’s degree in business and finance from the University of Connecticut in 1983. He has served the Town of Griswold on various commissions for over 20 years. He is currently chairman of the Inland Wetlands and Watercourses Conservation Commission and chairman of the Griswold Aquifer Protection Agency. He is also vice-chairman of the Griswold Planning and Zoning Commission and the Griswold Bicentennial Committee, and a member of the Griswold Open Space Land Acquisition Committee and the Griswold Historical Society.

Susan Rourke
Prior to her appointment as interim superintendent of schools in Griswold in January 2016, Rourke was the assistant to the superintendent and the director of curriculum, instruction and assessment for Griswold Public Schools. Previously, she was principal of the Griswold Elementary School and, earlier, principal of Plainfield High School. In her 26-year career in public education, she also served as the principal of Moosup Elementary School, principal/superintendent designee of Sterling Memorial School, and as a teacher and health educator at Sterling Memorial School.

Rourke holds a bachelor’s degree in education from Eastern Connecticut State University and the master of arts in teaching and sixth year certificate of advanced studies from Sacred Heart University. She also completed the executive leadership program at the University of Connecticut. She is a member of the EASTCONN executive board of the Center for Educational Leadership and a member of the Regional Staff Development Council. She is also a member of the Executive District Leaders Roundtable of the Connecticut Association of Schools, the executive board and coalition for Griswold PRIDE, Children First Griswold, and the Griswold Booster Club.

Jewett City Savings Bank Foundation supports scores of emergency services providers

Kevin Merchant, president and CEO of Jewett City Savings Bank, announced today that the Jewett City Savings Bank Foundation has awarded 39 grants totaling $26,450 to support emergency services provided in numerous communities served by the Bank.

Several of the grants will support the purchase of new equipment. These include a new thermal imaging camera for the Atwood Hose Fire Company in Wauregan; adult and child CPR mannequins for the Killingly-Brooklyn Ambulance Corps. staff for community training; a new automated blood pressure cuff for Brooklyn’s Mortlake Fire Company; and the Preston City Fire Department’s purchase of a first aid mannequin for use by the department and Preston EMS personnel in providing American Heart Association first aid training to residents.

The Plainfield Fire Company will use its grant to purchase materials and equipment for its training facility, while the Sterling Volunteer Fire Company will enhance its training facility with the addition of lightweight folding chairs. In Canterbury, the Volunteer Fire Company will use its Foundation grant for fittings, appliances, adaptors and Class A firefighting foam. Danielson Fire Department will equip vehicles with PC-based tablets to improve access to incident management tools, and the AA Young Hose & Ladder Company in Jewett City will purchase a Pak-Tracker Firefighter locator system with its Foundation award.

The Voluntown Volunteer Fire Company #1 will be able to replace expired breathing apparatus equipment to ensure firefighter safety, and the South Killingly Fire District will use its Foundation grant to help purchase high angle rescue gear to support rescue services at Old Furnace State Park and Ross’ Cliffs.

The Griswold Volunteer Fire Department will upgrade its dispatch/first responder radio system, while East Woodstock’s Muddy Brook Fire Department will use its grant from the Foundation to purchase residential house number markers and safety vests for residents to use while walking or bicycling.

A Foundation award to the Oneco Fire Company will allow that emergency services operation to purchase equipment and training gear. In Preston, the Foundation grant to Poquetanuck Volunteer Fire Department will be used to purchase equipment to outfit its new ambulance.

Annual Support
In addition to these special project grants, the Jewett City Savings Bank Foundation awarded annual support funding totaling $15,200 to 24 emergency services providers including: A.A. Young Jr. Hose and Ladder Co. #1, American Legion Ambulance Fund, Attawaugan Fire Department, Atwood Hose Fire Company, Canterbury Volunteer Fire Department & Ambulance, and Central Village Fire Co. #1.

Also, Danielson Fire Department, Dayville Fire Company, East Brooklyn Fire Department, East Killingly Fire Department, Griswold Volunteer Fire Company, Killingly/Brooklyn Ambulance Corps., Lisbon Ambulance Service, Lisbon Volunteer Fire Department, and Moosup Fire Department.

Also, Mortlake Fire Co. & Ambulance Service, Oneco Fire Company, Plainfield Fire Company #1, Poquetanuck Volunteer Fire Department, Preston City Volunteer Fire Department, South Killingly Fire Deparment, Sterling Volunteer Fire Company, Inc., Voluntown Volunteer Fire Co. Inc., and Williamsville Fire Engine Company.

Couture promoted to Assistant Vice President, Business Loan Officer at Jewett City Savings Bank

Bill CoutureKevin Merchant, president and CEO of Jewett City Savings Bank, has announced the promotion of Bill Couture of Plainfield to assistant vice president, business loan officer.

Couture joined Jewett City Savings Bank in 2014 as a small business lender. He began his banking career with People’s United Bank, where he was assistant vice president, financial services manager, and later served as a commercial credit analyst with Savings Institute Bank & Trust.

He is an MBA graduate of the University of New Haven and earned his bachelor’s degree in business administration from Central Connecticut State University.

An active volunteer, Couture is a member of the Quinebaug Valley Rotary Club, the Chamber of Commerce of Eastern Connecticut and Northeastern Connecticut, the Putnam and Griswold Business Associations, and the Norwich Property Owners Association. He is a Notary Public and holds OMEGA Commercial Lending Certification.

“Bill is a Jewett City native, and will soon be moving back to the community his entire family has always called home,” said Merchant. “His personal knowledge of our marketplace and his solid, successful background in commercial lending are a definite plus for local businesses.”