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Archive for 'Privacy & Security'

Fraud Alert: Telephone Scam Reported 5/16/2014

We have learned of a telephone scam that is being directed at bank customers.  The automated call informs the person that their debit card has been “suspended” and to enter their 16-digit card number to reactivate the card.  If you receive a call like this, you should hang up immediately.  Do not provide any information.  If […]

ALERT: Blocked ATM and Debit Card Transactions

As of April 10, 2014 we are blocking all ATM and debit card transactions initiated in Malta due to reported fraudulent activity. If you are traveling abroad, please be advised that we also block all ATM and debit card transactions initiated in India, France, Bosnia-Herzegovina, Cuba, Libya, Nigeria, North Korea, Romania and Brazil.  In Great Britain and […]

Fraud Alert: Telephone Scam Reported in CT

We have learned of a telephone scam that is currently being investigated in the western part of Connecticut.  We want to take this opportunity to remind consumers that a bank will never ask you to provide your account information using automated telephone messages, text messages, or email messages.  If you receive a call, text, or email message […]

Special Notice regarding data breach at Target® stores

If you made credit or debit card purchases in person at a Target store between November 27 and December 15, you may have been affected by a recently revealed data breach. Information that may have been compromised includes customer name, credit or debit card number, and the expiration date and three-digit security code on cards. […]

ALERT: Text Message Scam Reported May 16

We have received reports that local residents are receiving text messages claiming to be from Jewett City Savings Bank.  These text messages are not being sent by the bank or any other company representing the bank. If you receive a call or text message, do not disclose any personal or account information, do not respond to the text […]

ALERT: Telephone and Text Message Scam Reported August 10

We have received reports that local residents are receiving telephone calls and text messages claiming to be from Jewett City Savings Bank.  These telephone calls are not being made and the text messages are not being sent by the bank or any third-party representing the bank.  If you receive a call or text message, do not disclose any […]

Alert: Text & Email Message Scam

We have received reports that text and email messages are being sent claiming to be from Jewett City Savings Bank.  These messages were not sent by the bank.  Do not respond to the message, call any telephone number provided, or click on any website link provided. Here is an example of the text message: “JEWETT […]

Consumer Alert: PayPal Phishing Scam

A phishing email message claiming to be a Security Alert from PayPal is in circulation.    PayPal is frequently the target of phishing scams.  Do not click on the link to “Please restore access to your account” and delete the email message from your computer.  Here is one version of the message: *********************************************************************************************************************************************************** PayPal Hello As part of […]

Consumer Alert: “Elavon” Phishing Scam

A phishing email message claiming to be from Elavon is in circulation.    Do not click on the attachment and delete the email message from your computer.  Here is one version of the message: *********************************************************************************************************************************************************** Dear Customer, Our Technical Service department has recently updated our online services, due to this upgrade we sincerely call your attention […]

Consumer Alert: Fraudulent Litigation Notification

It has come to our attention that some of our customers have received a letter entitled “Litigation Notification” from the Law Offices of Christopher J. Van Son DBA Consolidated Litigation Group, a Professional Law Firm. A direct quote from the letter asserts that the law firm “has recently filed claim against Jewett Cty Svgs Bk […]