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Archive for 'Privacy & Security'

Online Banking Update

Effective Monday, August 29, 2016 Online Banking will no longer support Internet Explorer ver. 8 or lower. A message will be displayed to customers attempting to log in with an unsupported browser, such as IE 8. It will be necessary for customers to update their browser version to log into Online Banking.  

Blocked Debit Card Transactions

We may block or limit the types of transactions processed using debit cards in response to alerts of excessive fraudulent activity.  We take these precautions to protect our customers and the funds in their accounts from potential fraud.  Information regarding these transaction limitations is provided below. IN THE UNITED STATES We are currently blocking signature-based debit card […]

Fraud Alert 06-01: Telephone Scam Reported

We have learned of a telephone scam that is being directed at bank customers.  The automated call informs the person that their debit card has been “deactivated” and to enter their 16-digit card number to reactivate the card.  If you receive a call like this, you should hang up immediately.  Do not provide any information.  If […]

Red X Appearing in Online Banking URL

If you use Chrome as your Internet browser and have updated to version 41, you may notice a red X over the lock symbol and a red line through the https in the URL when using Online Banking or other secure web sites.  While the Online Banking web site is still secure, these visual displays […]

Online Banking System Update

Our Online Banking system has been updated to mitigate the risks associated with the SSLv3 POODLE exploit.  You can learn more about the SSLv3 vulnerability in Microsoft Security Advisory 3009008. Internet browsers that are vulnerable, like Internet Explorer 6 or earlier, will no longer be supported for use with Online Banking.  If you experience any […]

ALERT: Counterfeit Official Checks in Circulation

Jewett City Savings Bank has discovered that counterfeit official checks bearing the bank’s name and routing number are currently circulating across the United States.  These checks have been mailed to individuals and appear to be associated with a “mystery shopper,” “work at home,” “sweepstakes advance,” or similar scam. These checks are not authentic Jewett City […]

Special Notice regarding data breach at Home Depot® stores

If you made credit or debit card purchases in person at a Home Depot store from April to September, you may have been affected by a recently reported data breach. Information that may have been compromised includes customer name, credit or debit card number, expiration date, cardholder verification value, and service code. We have identified potentially compromised […]

Fraud Alert: Telephone Scam Reported 5/16/2014

We have learned of a telephone scam that is being directed at bank customers.  The automated call informs the person that their debit card has been “suspended” and to enter their 16-digit card number to reactivate the card.  If you receive a call like this, you should hang up immediately.  Do not provide any information.  If […]

ALERT: Blocked ATM and Debit Card Transactions

As of April 10, 2014 we are blocking all ATM and debit card transactions initiated in Malta due to reported fraudulent activity. If you are traveling abroad, please be advised that we also block all ATM and debit card transactions initiated in India, France, Bosnia-Herzegovina, Cuba, Libya, Nigeria, North Korea, Romania and Brazil.  In Great Britain and […]

Fraud Alert: Telephone Scam Reported in CT

We have learned of a telephone scam that is currently being investigated in the western part of Connecticut.  We want to take this opportunity to remind consumers that a bank will never ask you to provide your account information using automated telephone messages, text messages, or email messages.  If you receive a call, text, or email message […]