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Archive for 'Alerts'

We have updated our online bill payment system

Our updated bill payment system is now active, and we thank you for your patience during this update. The first time you log in When you select the Pay My Bills tab after the update, you will be required to accept the new Terms of Service and Privacy Policy separately. Confirm Payee Information While all […]

Fraud Alert: Jewett City Savings Bank Card Holders

We’ve been alerted to several calls made to Jewett City residents posing as Jewett City Savings Bank. Callers claimed to be from cardholder services, offering to help the customer reduce their credit card rates (or something similar to this). This is an attempt to commit financial fraud. We want to take this opportunity to remind […]

Visa® Check Cards Deactivated Effective October 15th

A more secure way to shop is in your hands.  At Jewett City Savings Bank, we want to make your banking as convenient and secure as possible. That’s why, to offer you greater purchasing security and benefits, we recently replaced our Visa Check Cards with a new Jewett City Savings Bank Debit MasterCard® with chip technology. […]

Online Banking Update

Effective Monday, August 29, 2016 Online Banking will no longer support Internet Explorer ver. 8 or lower. A message will be displayed to customers attempting to log in with an unsupported browser, such as IE 8. It will be necessary for customers to update their browser version to log into Online Banking.  

Early Closing Announcement

All offices of Jewett City Savings Bank will close at 3:30 p.m. on Monday, April 4, 2016.  Please drive safely.

Blocked Debit Card Transactions

We may block or limit the types of transactions processed using debit cards in response to alerts of excessive fraudulent activity.  We take these precautions to protect our customers and the funds in their accounts from potential fraud.  Information regarding these transaction limitations is provided below. IN THE UNITED STATES We are currently blocking signature-based debit card […]

Online Banking Upgrade

Soon customers will be introduced to a new and improved Online and Mobile Banking experience including new features and increased functionality. Below you will find details about how the conversion to the new system during the period from Wednesday, July 8th to Thursday, July 9th will affect Online Banking and Bill Pay customers. Upgrade to […]

Fraud Alert 06-01: Telephone Scam Reported

We have learned of a telephone scam that is being directed at bank customers.  The automated call informs the person that their debit card has been “deactivated” and to enter their 16-digit card number to reactivate the card.  If you receive a call like this, you should hang up immediately.  Do not provide any information.  If […]

Important Information for Quicken and Quickbooks Users

Each year, Intuit discontinues support for older versions of Quicken® and QuickBooks®, and as a result these versions are no longer supported by our Online Banking system. For Quicken Users The following versions of Quicken will no longer be supported after April 30, 2015: Quicken Mac® 2005 Quicken Essentials for Mac® Quicken® 2012 for Windows […]

Red X Appearing in Online Banking URL

If you use Chrome as your Internet browser and have updated to version 41, you may notice a red X over the lock symbol and a red line through the https in the URL when using Online Banking or other secure web sites.  While the Online Banking web site is still secure, these visual displays […]