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March 2018
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Archive for 'Alerts'

Quicken and QuickBooks Service Update on Jan. 9

On January 9, 2018 we will be updating our Online Banking services to support bill payments through Quicken and QuickBooks.  All Quicken and QuickBooks users will have to complete an account deactivation and reactivation process to continue to connect to their Jewett City Savings Bank accounts.  This update will affect all Quicken and QuickBooks users, whether […]

Equifax Data Breach – Are you affected?

Equifax, one of the three largest consumer credit reporting agencies in the country, has announced a data security incident that may have compromised the personal information of millions of people in the United States. They have stated that the personal information accessed through this intrusion included names, social security numbers, birth dates, addresses, and some […]

Beware of “Warranty” Telephone Scams

We have learned of a telephone scam in which the caller ID indicates that the call is coming from Jewett City Savings Bank.  The automated call informs the person that they have a warranty that is expiring and will ask for account or debit card information to continue or renew the warranty.  If you receive […]

We have updated our online bill payment system

Our updated bill payment system is now active, and we thank you for your patience during this update. The first time you log in When you select the Pay My Bills tab after the update, you will be required to accept the new Terms of Service and Privacy Policy separately. Confirm Payee Information While all […]

Fraud Alert: Jewett City Savings Bank Card Holders

We’ve been alerted to several calls made to Jewett City residents posing as Jewett City Savings Bank. Callers claimed to be from cardholder services, offering to help the customer reduce their credit card rates (or something similar to this). This is an attempt to commit financial fraud. We want to take this opportunity to remind […]

Visa® Check Cards Deactivated Effective October 15th

A more secure way to shop is in your hands.  At Jewett City Savings Bank, we want to make your banking as convenient and secure as possible. That’s why, to offer you greater purchasing security and benefits, we recently replaced our Visa Check Cards with a new Jewett City Savings Bank Debit MasterCard® with chip technology. […]

Online Banking Update

Effective Monday, August 29, 2016 Online Banking will no longer support Internet Explorer ver. 8 or lower. A message will be displayed to customers attempting to log in with an unsupported browser, such as IE 8. It will be necessary for customers to update their browser version to log into Online Banking.  

Early Closing Announcement

All offices of Jewett City Savings Bank will close at 3:30 p.m. on Monday, April 4, 2016.  Please drive safely.

Blocked Debit Card Transactions

We may block or limit the types of transactions processed using debit cards in response to alerts of excessive fraudulent activity.  We take these precautions to protect our customers and the funds in their accounts from potential fraud.  Information regarding these transaction limitations is provided below. IN THE UNITED STATES We are currently blocking signature-based debit card […]

Online Banking Upgrade

Soon customers will be introduced to a new and improved Online and Mobile Banking experience including new features and increased functionality. Below you will find details about how the conversion to the new system during the period from Wednesday, July 8th to Thursday, July 9th will affect Online Banking and Bill Pay customers. Upgrade to […]