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September 2014
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Special Notice regarding data breach at Home Depot® stores

If you made credit or debit card purchases in person at a Home Depot store from April to September, you may have been affected by a recently reported data breach. Information that may have been compromised includes customer name, credit or debit card number, expiration date, cardholder verification value, and service code.

We have identified potentially compromised Jewett City Savings Bank debit cards.  These cards have been canceled and transactions attempted using these cards will be declined beginning on September 24, 2014.  If your debit card transaction has been declined, please call any branch office during normal business hours to check the status of your card.  New cards to replace the canceled cards have been produced for affected customers.  We had planned to cancel the affected cards on September 30th allowing time for customers to receive and activate their new cards.  We found it necessary to take more immediate action when fraudulent transactions began to be reported on September 24th.  To prevent more customers from being impacted by fraudulent transactions, we made the difficult decision to cancel the affected cards.  We sincerely regret the inconvenience that our customers are experiencing due to the cancellation of their compromised cards; however, it was the only way to shut down the fraud and protect the funds in our customers accounts.

An alert on the Home Depot website describes the payment breach and provides additional information, including what steps you should take to detect or avoid fraudulent use of your credit or debit card information. We urge you to review the information you will find there.

Immediate steps you can take include reviewing recent activity on your account and reporting anything suspicious to your financial institution or card issuer. We also advise regularly reviewing your account transactions as well as monitoring account activity on an ongoing basis.

If you have any questions about your account or Jewett City Savings Bank debit card, please call us at 860-376-4444.