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ALERT: Telephone and Text Message Scam Reported August 10

We have received reports that local residents are receiving telephone calls and text messages claiming to be from Jewett City Savings Bank.  These telephone calls are not being made and the text messages are not being sent by the bank or any third-party representing the bank.  If you receive a call or text message, do not disclose any personal or account information, do not respond to the text message, call any telephone number provided, or click on any website link provided.

Criminals use telephone scams (pretexting), text messages (SMiShing), and email messages (phishing) to attempt to get consumers to divulge account numbers, debit and credit card numbers, and other personal confidential information.  Never respond to the messages or use the telephone numbers or website links provided.  When there is a question about your account information, you should always contact the bank at a telephone number or website that you know to be legitimate (from a statement or receipt).

If you received a call or text message and provided your debit card number or other identifying account information, IMMEDIATELY call a branch office near you for assistance during business hours.  After business hours, notify our HOT CARD Lost & Stolen Service at 1-800-264-5578.

You can learn more about pretexting and phishing from the Federal Trade Commission.  If you received a telephone call or text message, you can also file a complaint with the Federal Trade Commission at www.FTCcomplaintassistant.gov.