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January 2018
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Jewett City Savings Bank Foundation awards $4.7K in arts and culture grants

The award of $4,700 in grants from the Jewett City Savings Bank Foundation have been made in support of arts and cultural projects, according to Kevin Merchant, president and CEO of Jewett City Savings Bank.

The Preston Historical Society received $3,000 from the Foundation to replace window units of the historical Long Society Meeting House located in Preston. The Finnish American Heritage Society in Canterbury will use its $500 award to upgrade and redesign museum and library areas to improve the presentation of items and artifacts for members and community education and research.

Also, the Killingly Historical and Genealogical Society in Danielson was awarded $200 from the Foundation for materials to build a shelving unit for the storage of museum displays. Performing Arts of Northeast Connecticut in Pomfret received an annual support grant of $1,000 that helps to continue to bring musical performances to elementary school students in Northeastern CT.

“We understand the value of preserving our history and celebrating the present through the performing arts,” said Merchant. “We are pleased to support both of these objectives through the Jewett City Savings Bank Foundation.”

Long Society Meeting House

On the steps of the Long Society Meeting House are (front left) Linda Christensen, President, and (front right) Donna Bowles, Vice President, of the Preston Historical Society, with (back) Mary Papenfoth, Branch Manager of the Preston office of Jewett City Savings Bank.


Jewett City Savings Bank earns ‘Best Community Bank’ honor for fourth consecutive year

Commercial Record GoldFor the fourth year in a row, Jewett City Savings Bank has earned top honors as the Best Community Bank in Connecticut in the annual poll of readers of The Commercial Record. The competition sponsored by the prominent trade publication measures the loyalty and satisfaction that readers have with providers of services in the financial and real estate industries.

The highest-ranked winners in each service category surveyed are considered to be a perfect example for others in their field in terms of performance and service.

“We are extremely proud to earn this honor again this year,” said Kevin Merchant, president and CEO. “Being recognized as the best in our field is a tribute to our longstanding dedication to our customers and to the communities we serve. We are grateful to those who expressed their confidence in us with their vote, and will do all we can do, each and every day, to continue to earn their loyalty and trust.”

Quicken and QuickBooks Service Update on Jan. 9

On January 9, 2018 we will be updating our Online Banking services to support bill payments through Quicken and QuickBooks.  All Quicken and QuickBooks users will have to complete an account deactivation and reactivation process to continue to connect to their Jewett City Savings Bank accounts.  This update will affect all Quicken and QuickBooks users, whether or not the bill payment feature is currently being used.  The instructions for completing the account reactivation/deactivation process for the Quicken and QuickBooks applications that are supported can be found using the links below.


Quicken for Mac 2015-2017 Direct Connect

Quicken for Mac 2015-2017 Express Web Connect

Quicken for Mac 2015-2017 Web Connect

Quicken for Mac 2007 Direct Connect

Quicken for Mac 2007 Web Connect

Quicken for Windows Direct Connect

Quicken for Windows Express Web Connect

Quicken for Windows Web Connect


QuickBooks for Mac Direct Connect

QuickBooks for Mac Web Connect

QuickBooks Online Edition (QBO V78)

QuickBooks for Windows Direct Connect

QuickBooks for Windows Web Connect

Mint Users

Mint Update Information (Mint-com V40)



If you have questions about our Online Banking service, please call  us at 860-376-4444 during normal business hours.


Jewett City Savings Bank Foundation Awards $11.5K to Area Food Pantries

The Jewett City Savings Bank Foundation has awarded a total of $11,500 to seven area food pantries. Announcement of the grants was made today by Kevin Merchant, president and CEO of Jewett City Savings Bank.

“Without the vital services provided by our food pantries, any number of our neighbors could go hungry,” said Merchant. “We never want to see that happen, and we’re pleased to be able to help in any way we can.”

Awards in the amount of $2,500 each were made to Preston City Congregational Church Food Pantry in Preston and St. Mary Food Pantry in Jewett City for food to stock pantry shelves and provide staples for holiday meals. An additional $2,500 grant went to Project PIN Food Pantry in Moosup to help fund the purchase of a used van that will be used to pick up fresh meat and produce donated by local markets.

The sum of $2,000 was awarded to Friends of Assisi Food Pantry in Danielson to continue its diaper program and farmer’s market voucher program, to purchase food for pantry shelves, and to provide baby wipes. A grant of $1,000 to Gemma E. Moran United Way Labor Food Center in Gales Ferry will support the Center and its monthly Mobile Food Pantry visits to the St. Mary Food Pantry.

According to Merchant, the Jewett City Savings Bank Foundation has awarded a total of $81,550 in grants to sixty-one local organizations that provide important services or enhance the quality of life in our communities.

In addition, Thompson Ecumenical Empowerment Group (TEEG) in North Grosvenordale received $500 from the Foundation for the purchase of fresh produce and healthy proteins for its Food Security Program. The Town of Pomfret Food Pantry was also awarded $500 for food pantry purchases.

Project PIN Food Pantry

Donations to Project PIN Food Pantry in Moosup are always given a thumbs up.

ABA Consumer Tips: How to Avoid Holiday Spending Headaches

WASHINGTON — As early Black Friday deals kick off the holiday shopping season sooner than ever, it’s important for consumers to develop a holiday spending plan to avoid financial headaches in the future, says the American Bankers Association.  ABA is highlighting seven tips to help consumers minimize their holiday spending debt.

“It’s a special feeling to make loved ones happy with the perfect holiday gift or to make donations to charities you care about deeply, but it’s also extremely important to spend within your means and avoid stressful debt in the New Year,” said Corey Carlisle, executive director of the ABA Foundation. “Mapping out a holiday spending plan and avoiding impulse buys will go a long way toward keeping your finances on track.”

Below are seven spending habits Americans should consider to help relieve the financial stress of the holidays:

  • Plan ahead. Before you start shopping, develop a realistic budget for holiday expenses. Figure out your bottom-line number and set aside holiday cash in increments throughout the year. If you need to use your credit card, think about what you can afford to pay back in January.
  • Keep track of other costs. Don’t forget costs beyond gifts, like postage, gift wrap, decorations, greeting cards, food, travel and charitable contributions. Keep in mind the end of the year is a time when large annual or semi-annual costs like car insurance, life insurance and property taxes arise.
  • Make a list and check it twice. Keep your gift list limited to family and close friends, noting how much you want to spend on each. If you’re donating to charities, factor in the total amount you plan to donate and how much each charity will receive.
  • Shop early and space out purchases. Avoid shopping while rushed or under pressure, which can lead to overspending. Make sure to comparison shop online first, or download an app that lets you compare prices before you buy anything in a store.  Before you head to the cashier (or online checkout), make sure your purchase is within the budget you set.
  • Avoid impulsive spending decisions. Finding a spectacular sale on something you’ve been wanting can easily throw you off course.  Stay strong and stick to your budget.  Don’t be blinded by limited-time incentives geared toward getting you to spend more.
  • Use credit wisely. Limit the use of credit for holiday spending.  If you must use credit, use only one card—preferably the one with the lowest interest rate—and leave the rest at home.  Pick a date when you can pay off your holiday credit card bills, and commit to paying off the balance by that time.  Be sure to check statements for unauthorized charges and report them immediately.
  • Save your receipts and get acknowledgements for charitable donations. Not only will you need receipts for possible returns, you’ll need them to keep track of what you’ve spent and to compare with your credit card statement.  Knowing how much you spent will help you plan for next year, too.  Keeping receipts or acknowledgement letters for charitable donations is a must if you want to receive tax deductions in the spring.


About the American Bankers Association
The American Bankers Association is the voice of the nation’s $17 trillion banking industry, which is composed of small, regional and large banks that together employ more than 2 million people, safeguard $13 trillion in deposits and extend more than $9 trillion in loans.

About the ABA Foundation
Through its leadership, partnerships, and national programs, ABA’s Community Engagement Foundation (dba ABA Foundation), a 501(c)3, helps bankers provide financial education to individuals at every age, elevate issues around affordable housing and community development, and achieve corporate social responsibility objectives to improve the well-being of their customers and their communities.



Jewett City Savings Bank donates to 6 local charities to celebrate Main office renovations

Jewett City Savings Bank has donated a total of $2,000 to six local non-profit organizations on behalf of customers who opened new personal and business checking accounts during the Bank’s recent Renovation Celebration.

According to Kevin Merchant, president and CEO, the Checking for Charity initiative provided the opportunity for new checking account customers to support the charitable organization of their choice. As a result of the campaign, donations were made to United Community & Family Services, Jewett City Fire Department, Slater Library, Griswold PRIDE, Griswold Historical Society, and Saint Mary’s Food Pantry.

“We were pleased to include neighboring organizations in our celebration,” said Merchant.  “Community-building is as significant to us as the re-modeling of our Main Office. These groups help to foster a sense of community, and we are happy to support their efforts.”

The Renovation Celebration followed several months of extensive restoration, re-modeling, and modernization of the Bank’s Main Street headquarters in Jewett City. In addition to the Checking for Charity initiative, celebration activities included special offers, giveaways, and weekly prizes from local merchants.

Jewett City Savings Bank is a mutual savings bank operating full-service offices in Jewett City, Brooklyn, Dayville, Plainfield, and Preston, with online banking services at and a Facebook presence at

Established in 1873, the Bank is a member of the Federal Deposit Insurance Corporation (FDIC).


Equifax Data Breach – Are you affected?

Equifax, one of the three largest consumer credit reporting agencies in the country, has announced a data security incident that may have compromised the personal information of millions of people in the United States. They have stated that the personal information accessed through this intrusion included names, social security numbers, birth dates, addresses, and some driver’s license numbers.

In response to this data breach, Equifax has created a web site to help consumers determine if their personal information has been affected. Visit the dedicated Equifax web site at and click on the “Potential Impact” tab.  Follow the instructions provided and you will receive an immediate response as to whether your personal information may have been impacted.

The Federal Trade Commission (FTC) has compiled an informative summary about the Equifax data breach and provides additional resources on protecting yourself following a potential breach of your personal information. Read the FTC article here.

Based on the information we have received, there is no reason to believe that your account numbers or debit card numbers with Jewett City Savings Bank have been compromised in the Equifax data breach. We want to remind you to always be vigilant in monitoring your account activity and reviewing your account statements, and you must contact us immediately if you notice unauthorized or suspicious activity on your account.  You can find more information about protecting your identity and your accounts on our web site at – Security.


Beware of “Warranty” Telephone Scams

We have learned of a telephone scam in which the caller ID indicates that the call is coming from Jewett City Savings Bank.  The automated call informs the person that they have a warranty that is expiring and will ask for account or debit card information to continue or renew the warranty.  If you receive a call like this, you should hang up immediately.  Do not provide any information.

We want to take this opportunity to remind consumers that a bank will never ask you to provide your account information using automated telephone messages, text messages, or email messages.  If you receive a telephone call, text, or email message claiming to be from your bank and asking you to provide personal or account information, do not provide any account-related information, do not respond to the text message, do not call any telephone number provided, and do not click on any website link provided in an email.

Criminals use telephone scams (pretexting), text messages (SMiShing), and email messages (phishing) to attempt to get consumers to divulge account numbers, debit and credit card numbers, and other personal confidential information. They use threats of discontinuing services to convince consumers to provide them with their bank account, credit card or debit card information.  You should never respond to the messages or use the telephone numbers or website links provided in the messages. When there is a question about your account information, you should always contact the bank directly at a telephone number or website that you know to be legitimate (from a statement or receipt).

You can learn more about pretexting and phishing from the Federal Trade Commission. If you received a telephone call or text message, you can also file a complaint with the Federal Trade Commission at

Jewett City Savings Bank Foundation now accepting 2017 grant requests

The Jewett City Savings Bank Foundation is now accepting 2017 grant applications from local 501(c)(3), 170(c)(1), and other qualified non-profit organizations in the communities served by Jewett City Savings Bank. The process is part of the Bank’s long-standing tradition of providing support to the local organizations that help strengthen the neighborhoods of Eastern Connecticut.

Guidelines and grant applications for 2017 are available online here and at all offices of Jewett City Savings Bank. Completed applications must be received no later than August 31, 2017. Funding will be awarded by December 31, 2017.

Grants, available up to a maximum of $5,000, may be awarded for existing program support, general support, special projects, and/or start-up endeavors covering a variety of issues impacting the community. Specific amounts will be determined by demonstrated needs and existing resources of each organization. The Foundation does not provide funding for individuals, sports, individual schools, or religious groups.

In 2016, the Jewett City Savings Bank Foundation achieved another year of record growth in charitable giving, providing more than $75,000 in grants to help local non-profits, including emergency services organizations, food pantries, and health and educational programs. The Foundation has awarded more than $670,000 since it was established in 2003.

“We look forward each year to this opportunity to support a great number of non-profit organizations that strive to make a difference in the communities we serve,” said Kevin Merchant, president and CEO of Jewett City Savings Bank. “It’s one more way we can reach out to enhance the quality of life for our customers, friends, and neighbors. We are happy to help make that happen. As a true community bank, it’s a part of what we do.”

Changes to the Online Banking Password Screen

Beginning Monday, June 19th you will no longer see your personal image and passphrase before entering your password to log in to Online Banking.

The first time you log in to Online Banking on or after June 19th, you will be asked to reset your security questions.  You may be presented with your security questions more frequently while the system updates your security profile.

Password Screen Changes:

Login Screen - Before

Login Screen – Before

Login Screen After

Login Screen – After

Your online security is very important to us.
Improvements to Internet browser security have made the image/passphrase combination unnecessary.  As a user, you are now alerted if a website’s Security Certificate does not match the URL to which you are visiting.  These alerts advise you to close your browser window and not continue to the web site.  In addition, you will now be protected by multiple levels of authentication that will guard against unauthorized account access.

  • The first level of security requires the input of your correct User ID and Password.
  • The second level is the unique ID of the device used to log in to Online Banking.  If the computer, phone or tablet is not recognized, you will be required to answer one or more of your security questions before you will be allowed to continue.
  • The third level of authentication is based on geographic indicators.  If a login attempt is made from a new geographic location, you will be asked to answer security questions before you can continue.

If you fail in three attempts to answer your security questions correctly, you will be locked out of Online Banking.   Please contact our customer support staff at any branch office for assistance with resetting your Online Banking access.

Lock Out Caused By Account Aggregation Services
If you use a service or app to aggregate your account information from several financial institutions, the new authentication methods may prevent the service from updating your account information and lock you out of Online Banking.  If this should occur, please contact us and provide the name of the service and the last date/time that it was used.  We will work with our system developers to determine if your account aggregation service can be authenticated.  Account aggregation services that have been authenticated include Intuit/Mint, Xero, Yodlee, Acorn, CashEdge and Lifelock.

We apologize if these updates cause any inconvenience. If you have any questions, or need assistance accessing Online Banking, please contact us at 860-376-4444.

Rev. 06-19-2017